At the Global Leadership Exchange 2024, we met Stepped Care Solutions, a mission-driven, not-for-profit organisation from Canada. They created Stepped Care 2.0 (SC2.0), a model improving access to mental health and substance use health resources and services. This model promotes a flexible approach that opens access to those seeking support by providing diverse options that include both formal and informal resources and services. It embodies a recovery-oriented approach and recognizes that one type of service won’t work for everyone. The model aims to find the right balance of wellness promotion, illness prevention, treatment intensity, and risk management. The impact of SC2.0 shows high satisfaction with the service and greatly reduced wait time and waitlists. More information on SC2.0.

We're in contact with Stepped Care Solutions and we discuss how we can learn from the SC2.0 approach.